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Installing The Open Source Ticket Request System (OTRS) On Fedora 8
Posted by Philipp Esselbach on: 03/18/2008 01:51 PM [ Print | 0 comment(s) ]
Howtoforge posted a guide about installing the Open Source Ticket Request System (OTRS) on Fedora 8
This document describes how to set up the Open Ticket Request System (OTRS) on Fedora 8. Taken from the OTRS page: "OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.
Installing The Open Source Ticket Request System (OTRS) On Fedora 8
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